Terms And Conditions of Use and Sale

The Hamper Boutique Co
ABN 76 693 489 702
https://www.thehamperboutique.com.au

  1. Introduction
    1. These Terms and Conditions of Use and Sale ("Terms") govern your access to and use of our website and the purchase of any goods offered by The Hamper Boutique Co ("we", "us", "our", or "the Company"). By accessing or using our website, placing an order, or engaging with our services, you agree to be bound by these Terms.
    2. If you do not agree to these Terms, you must not use our website or purchase our products.
  2. Website Use
    1. You may access and browse our website solely for personal, non-commercial use, in accordance with applicable laws and these Terms. You must not:
      1. Copy, reproduce, modify or distribute website content without prior written consent
      2. Interfere with the website's security or functionality
      3. Use automated means (e.g. bots, scrapers) to access data or content
      4. Post unlawful, defamatory or offensive content through contact forms or social features
    2. We reserve the right to restrict or terminate access to any user at our sole discretion without notice.
  3. Product Information and Availability
    1. All products listed on our website are subject to availability. While we make every effort to keep inventory and pricing accurate, we reserve the right to:
      1. Correct any errors or inaccuracies at any time
      2. Cancel orders for unavailable products
      3. Substitute unavailable items with equivalent or higher-value alternatives where necessary
    2. As our suppliers regularly introduce new products, some items pictured or listed may be replaced without prior notice.
  4. Prices and Payment
    1. All prices are listed in Australian Dollars (AUD) and are inclusive of GST unless stated otherwise. We reserve the right to update prices at any time without notice.
    2. We accept the following payment methods:
      1. Visa and Mastercard (via Shopify Payments)
      2. PayPal
      3. Afterpay (subject to approval by Afterpay Pty Ltd)
    3. Payments must be made in full at the time of purchase. Orders will not be dispatched until payment has cleared.
  5. Order Confirmation and Cancellations
    1. Once your order is placed and payment confirmed, you will receive an order confirmation via email.
    2. You may cancel or change an order only if it has not yet been packed or shipped. Please contact us as soon as possible at info@thehamperboutique.com.au.
    3. We reserve the right to cancel an order for any reason, including suspected fraud, stock unavailability, or pricing errors.
  6. Shipping and Delivery
    1. Shipping is subject to our Shipping Policy, which forms part of these Terms.
    2. Delivery times are estimates only. We are not responsible for delays caused by third-party couriers or circumstances beyond our control.
    3. Risk and title in goods pass to you upon delivery to the address provided at checkout.
  7. Refunds and Returns
    1. Refunds and exchanges are handled in accordance with our Refund Policy, which forms part of these Terms.
    2. We do not offer refunds for change of mind. Perishable, personalised, and custom items are non-refundable except as required by law.
  8. Alcohol Sales
    1. Where hampers include alcohol, sale and delivery are subject to our Responsible Liquor Sales Policy and applicable liquor licensing laws. You must be at least 18 years old to purchase or receive alcohol.
  9. Intellectual Property
    1. All content on our website – including images, logos, text, and designs – is the property of The Hamper Boutique Co or our licensors and is protected by copyright and intellectual property laws. You may not use our content for commercial purposes without prior written permission. See our Intellectual Property Policy for more.
  10. Promotions and Discounts
    1. Promotions and discounts are subject to our Promotions, Discounts & Rewards Policy. We reserve the right to change, suspend or cancel any promotion at any time without notice.
  11. Privacy and Data Collection
    1. We collect and handle your personal information in accordance with our Privacy Policy and Cookie Policy. By using our website or placing an order, you consent to such handling.
  12. Disclaimer
    1. To the extent permitted by law, we make no warranties or representations about the accuracy or completeness of any content or information on our website, and accept no liability for any loss or damage arising from reliance on it.
    2. All products are sold “as is”, subject to any consumer guarantees under the Australian Consumer Law.
  13. Limitation of Liability
    1. To the fullest extent permitted by law:
      1. Our liability is limited to the repair, replacement or refund of the goods, at our discretion
      2. We are not liable for indirect, incidental, or consequential loss, including loss of profits, data, or goodwill
    2. Nothing in these Terms excludes or restricts your rights under the Australian Consumer Law
  14. Changes to These Terms
    1. We reserve the right to update or modify these Terms at any time. The most current version will always be published on our website. Continued use of our services constitutes acceptance of any updated terms.
  15. Governing Law
    1. These Terms are governed by the laws of the State of Victoria, Australia. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of Victoria.
  16. Contact Us
    1. For questions regarding these Terms, please contact us at info@thehamperboutique.com.au