Third-Party Payment and Security Policy

The Hamper Boutique Co
ABN 76 693 489 702
https://www.thehamperboutique.com.au
Last updated: 10 October 2026

  1. Introduction
    1. This Third-Party Payment and Security Policy ("Policy") is issued by The Hamper Boutique Co ("we", "us", "our" or "the Company") and applies to all individuals or entities ("you", "your") who engage in financial transactions on our website, https://www.thehamperboutique.com.au
    2. This Policy outlines the terms under which we process payments, the third-party platforms we use, and the security measures in place to protect your financial data. Nothing in this Policy excludes, restricts or modifies any rights you may have under the Australian Consumer Law.
  2. Accepted Payment Methods
    1. We currently accept the following forms of payment for online purchases: Visa, Mastercard, American Express, Apple Pay, Google Pay and Shop Pay - securely processed via Shopify Payments; and PayPal - subject to PayPal's terms of service and user verification
    2. All transactions are processed in Australian Dollars (AUD). We do not charge any additional processing fees, however, your financial institution may apply currency conversion or transaction fees for international cards.
  3. Payment Processing and Third-Party Providers
    1. We use reputable third-party payment gateways to process payments securely. These include: Shopify Payments (powered by Stripe); and PayPal
    2. When you make a purchase, your payment details are transmitted directly to these third-party providers via encrypted connections. We do not store or have access to your full card details, security codes, or login credentials.
    3. Your use of these payment services is subject to their respective terms, privacy policies, and security procedures. We are not liable for any errors, delays, or unauthorised charges that result from your use of a third-party platform, except to the extent that such liability cannot be excluded under the Australian Consumer Law.
  4. Payment Security
    1. We take payment security seriously and use industry-standard protections to safeguard your data: SSL encryption on all web pages that collect personal or financial data; secure checkout and tokenisation through PCI DSS-compliant platforms; routine monitoring and fraud prevention protocols; and No storage of full card numbers or CVV codes on our servers
    2. Despite our best efforts, no data transmission over the internet is completely secure. You acknowledge and accept the inherent risk when providing payment information online.
  5. Payment Authorisation and Order Validation
    1. All payments must be authorised at the time of purchase. Orders will not be processed or dispatched until full payment has been successfully received.
    2. We reserve the right to cancel or refuse an order if: Your payment is declined or unauthorised; there is suspicion of fraud, identity theft, or unauthorised use; or the billing information provided is incorrect or unverifiable. If your payment is declined after your order is placed, your order will not be processed or dispatched until full payment is received. We may contact you to arrange another payment method, or cancel the order.
  6. Fraud Prevention and Misuse
    1. We reserve the right to take legal action and/or report suspicious transactions to the relevant authorities if we detect or suspect fraud, misuse of payment methods, chargeback abuse, or unauthorised account activity.
    2. We may also suspend or permanently disable customer accounts associated with such activity after providing you with reasonable notice of the suspected activity and an opportunity to respond.
  7. Changes to This Policy
    1. We may revise this Policy at any time with reasonable notice posted on our website. The most current version will always be available on our website. Continued use of our website and services after any changes are published constitutes your acceptance of those changes, provided that any amendments will not retrospectively diminish your rights in respect of orders already placed or transactions already in progress.
  8. Governing Law
    1. This Policy is governed by the laws of the State of Victoria, Australia. Any disputes arising under or in connection with this Policy will be resolved under the exclusive jurisdiction of the courts of Victoria.
  9. Contact Us
    1. If you have questions about payment security or need assistance with a transaction, please contact us at hello@thehamperboutique.com.au